Privacy Policy

Website Privacy Policy

1. Purpose and scope

This Website Privacy Policy explains how personal information is handled in connection with use of this website operated by Lauders Real Estate Old Bar Pty Limited.

This policy applies only to personal information collected through use of this website, including enquiries, contact forms, analytics and security monitoring.

Personal information collected, held or used in the course of providing real estate, property management, strata or related services is governed by our separate Agency Privacy Policy, which is available on request or through our office.


2. Our commitment to privacy

We are committed to protecting personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Website Privacy Policy may be updated from time to time. Any updates will be published on this website and will take effect from the date of publication.


3. What information we collect through this website

Depending on how the website is used, we may collect the following types of information:

  • name, email address and contact details submitted through enquiry or contact forms
  • information contained in messages or enquiries submitted through the website
  • technical information such as IP address, browser type, device information, pages visited and time and date of access
  • information collected through cookies or similar technologies

We do not knowingly collect sensitive information through this website.


4. Why we collect website information

Information collected through this website is used for purposes such as:

  • responding to enquiries and requests
  • providing information about our services
  • operating, maintaining and improving website functionality
  • website analytics and performance monitoring
  • security, fraud prevention and system integrity
  • compliance with legal and regulatory obligations

5. Automated tools and decision‑making

We do not use automated decision‑making on this website that produces decisions with legal or similarly significant effects on individuals.

Any automated tools used in connection with this website are limited to basic functions such as website analytics, security monitoring or spam prevention, and operate subject to human oversight.


6. Disclosure of information

We may disclose website‑related personal information to:

  • service providers who assist with website hosting, analytics, security or technical support
  • professional advisers where required
  • regulatory authorities or government bodies where required or authorised by law

We do not sell personal information collected through this website.


7. Overseas access and cloud services

Website data may be stored using cloud‑based or electronic systems. As a result, personal information collected through this website may be accessed from, or stored in, locations outside Australia.

We take reasonable steps to ensure that any service providers handling website data do so in a manner consistent with Australian privacy requirements.


8. Anonymity and pseudonymity

You may browse this website without identifying yourself.

However, if you choose to submit an enquiry or request through the website, we may need to collect personal information in order to respond. If personal information is not provided, we may be unable to respond to certain requests.


9. Cookies and website analytics

This website uses cookies and similar technologies to support functionality, analytics and security.

Cookies are small data files stored on your device that help us understand how the website is used and improve performance. You can manage cookie settings through your browser.

Information collected through cookies is generally used in aggregated form and does not identify you personally unless you choose to provide personal information.


10. Information security

We take reasonable steps to protect personal information collected through this website from misuse, interference, loss and unauthorised access, modification or disclosure.

While reasonable security measures are in place, no data transmission over the internet can be guaranteed to be completely secure. Use of this website is at your own risk.


11. Access and correction

You may request access to, or correction of, personal information we hold about you that was collected through this website.

Requests should be made in writing to our Privacy Officer using the contact details below. We may charge a reasonable fee for providing access where permitted by law.


12. Privacy enquiries and complaints

If you have a question or complaint about how personal information collected through this website is handled, please contact our Privacy Officer.

Privacy Officer
Lauders Real Estate Old Bar Pty Limited
Phone: 02 6553 7700
Email: privacy@laudersrealestate.com.au
Post: PO Box 87, Old Bar NSW 2430

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.


13. Acceptance

By using this website, you acknowledge that you have read and understood this Website Privacy Policy and consent to the collection and use of personal information in accordance with it.